December 10, 2011

Entire Customer Relationship Management


This presentation contains and covers all important aspect of Customer Relationship Management. From basics of CRM to advanced CRM to its deployment. Its a lengthy presentation unlike our short presentation. Contains almost 300+ slides of CRM and also contains the original source i.e the credits of original creator are mentioned.


Note : It also contains information about topics not included in CRM portion. Please take a note of that, but these topics are important in order to clear the concepts.

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